At Jamii-Aid, we take the protection of your personal data very seriously. This policy explains how we collect, use, and protect your information.
We collect the following information when you use Jamii-Aid: • Identity information: full name, email address, phone number • Profile information: profile photo, bio, location • Payment information: bank details, mobile money numbers (processed securely via our payment partners) • Usage data: pages visited, actions taken, session data • Campaign information: details of campaigns you create or support
We use your information to: • Create and manage your account • Process donations and payments • Communicate with you about your account and campaigns • Improve our services and your experience • Prevent fraud and ensure security • Comply with our legal obligations • Send you important updates about campaigns you follow
We never sell your personal data. We share your information only with: • Campaign beneficiaries you support (only donation amount and your name, unless you choose anonymity) • Payment partners to process transactions (Stripe, PayPal, Mobile Money) • Legal authorities if required by law • Technical service providers who help us operate the platform (under confidentiality agreements)
Jamii-Aid takes security seriously: • 256-bit SSL encryption for all data transmissions • PCI DSS compliance for payment processing • Secure password storage with hashing • Regular security audits • Restricted access to personal data by our team
You have the right to: • Access your personal data • Correct inaccurate information • Request deletion of your account and data • Withdraw consent to data processing • Receive a copy of your data (portability) • File a complaint with the data protection authority To exercise these rights, contact us at privacy@jamii-aid.com
We use cookies to: • Maintain your login session • Remember your preferences (language, theme) • Analyze platform usage (anonymized data) • Improve site performance You can disable non-essential cookies in your browser settings.
We retain your data: • As long as your account is active • Up to 7 years after account closure for financial data (legal obligation) • 30 days after your deletion request for non-financial data Anonymized data may be retained indefinitely for statistical purposes.
For any questions regarding this privacy policy: Email: privacy@jamii-aid.com Address: Jamii-Aid, Data Protection Office Last updated: May 2026